What We Collect and Why We Collect It
We collect your name, contact details and account credentials when you register. When you fund your account via bKash, Nagad or Rocket, we record transaction references — not your full wallet PIN or mobile banking password. We also log device type, browser session data and the
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IP address associated with each login, which helps us detect unusual access patterns on your account. We do not sell this information to third parties. We share data with payment processors only to the extent needed to complete a transaction, and with fraud-prevention partners under strict
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data agreements. Cookies on our site track session state so you stay logged in across pages; you can manage cookie preferences in your browser settings. Data you submit through our support channel — whether via email or live chat — is stored only as long as
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needed to resolve your query. We keep account records for as long as your account is active and for a reasonable period afterward, in line with applicable rules for the regions where access is permitted. If you are accessing from Bangladesh, availability and data handling obligations
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depend on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.